Hello, can you give me a URL where I can see the problem? Also which version of Virtuemart are you using?
One thing that may cause problems is if the file mimetype has not been set correctly in your virtuemart medias database table. The plugin uses this to check that the file is actually an image and not some other file type. If you have access to your site database you can check this by looking at the file_mimetype field of the virtuemart_medias table. The value of this field should be 'image/jpeg','image/png' or 'image/gif'.
One shortcut method of solving this problem is just to open the product in the product editor then save it, this should result in the file mimetype being set correctly as part of the saving process.
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VM Product Snapshot PRO - Image
1 month 2 weeks ago #2349
OK, yes if you send me an URL when the site is online I will certainly look at it. But the problem may simply be due to the fact the site is not online yet - things do not generally work exactly the same on local copies of a site.
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It looks like a problem with creating the thumbnail images, the full size images are displaying OK. Check that you have enabled dynamic image resizing in the Virtuemart configuration.
If that does not solve the problem can you try turning on the site error reporting, and let me know if you see any error message?
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