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TOPIC: No users able to login following masteruser plugin

No users able to login following masteruser plugin 3 weeks 1 day ago #3323

Hi

I installed the masteruser plugin on another Joomla 3.x website and it worked a treat but for some reason when I installed it on my own website it worked to allow a super user to login as any other user but now other users are unable to login at all.

I've edited the settings every way I can, even disabled the plugin but still users cannot login using their own password..
Last Edit: 3 weeks 1 day ago by WhatNoWebsite.
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No users able to login following masteruser plugin 2 weeks 6 days ago #3324

  • boggler
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I am sorry that you are having these problems, but if you have disabled the plugin and your users cannot log in then clearly it is nothing to do with the plugin. It does not make any change to your website, so cannot possibly have an effect such as you describe. This is something else that has gone wrong with your site.

I suggest that you check your site configuration, make sure that you have the Joomla authentication plugin enabled, see if resetting their passwords have an effect. If none of those solve the problem you need to request support in the main Joomla forums.
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